PRIVACY POLICY

1. Data Controller

Copefrut S.A., whose RUT is available at our offices, located at Longitudinal Sur Km. 185, Curicó, Chile, is responsible for processing the personal data collected through the website www.copefrut.com.

2. Legal Framework

This Privacy Policy is governed by Law No. 19,628 on the Protection of Privacy and its subsequent amendments, as well as by all applicable Chilean regulations regarding the protection of personal data.

3. Data We Collect

Copefrut may collect the following personal data depending on the type of interaction:

  • Identification information: full name, Tax ID number, address, phone number, email address.
  • Professional information: company, job title, work experience (on application forms or supplier contact forms).
  • Browsing data: IP address, browser type, operating system, pages visited, time spent on the site, and cookies (see Cookie Policy).
  • Producer data: agricultural information, production data, and financial data provided through the Producer Portal.

4. Purpose of the processing

The personal data collected will be used for the following purposes:

  • Manage and respond to inquiries received through the Site's contact forms.
  • Manage business relationships with producers, customers, and suppliers.
  • Process job and seasonal applications.
  • To send institutional, informational, or commercial communications related to Copefrut's services and products.
  • Comply with legal and regulatory obligations.
  • To improve the browsing experience and the Site's performance.

5. Legal Basis for Processing

The processing of personal data is based on the data subject’s consent, the performance of contractual or precontractual relationships, compliance with legal obligations, and Copefrut’s legitimate interest, as applicable.

6. Disclosure of Data to Third Parties

Copefrut will not sell, transfer, or share personal data with third parties, except in the following cases:

  • When necessary to comply with legal obligations to the relevant authorities.
  • To technology service providers acting as data processors, under confidentiality agreements.
  • When the data subject has given his or her express consent.

7. Data Security

Copefrut takes reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure, so Copefrut cannot guarantee the absolute security of the information.

8. Rights of the Data Subject

Under current Chilean law, the data subject has the right to:

  • Access your personal data stored by Copefrut.
  • Request the correction of inaccurate or incomplete information.
  • Request the deletion or erasure of your data when applicable.
  • To object to the processing of your data for specific purposes.

To exercise these rights, the data subject may contact info@copefrut.com, stating their request and providing the necessary documentation to verify their identity.

9. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described in this Policy, or for the period required by applicable law.

10. Amendments

Copefrut reserves the right to update this Privacy Policy. Any changes will be posted on the Site, along with the date of the last update.

LAW 20,393 AND OTHER COMPLAINTS

COMPLAINT FORM